Credit card reader for quickbooks desktop

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Credit card reader for quickbooks desktop 

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Credit card reader for quickbooks desktop

 

I have quickbooks Pro - desktop - so far apparently there is no chip reader available for use with a desktop. Are we the only business still using a desktop? Go to Solution. I'd recommend working with our sales team to get the card reader that works with QuickBooks Desktop. View solution in original post. Hello there, MotoGuild and turleytax. With Intuit, you can get the newest card reader that would work with your QuickBooks product.

These card readers accept EMV chip and magstripe debit and credit cards. This information should be able to answer your question on where you can get a compatible card reader for QuickBooks Desktop. Should you need anything else, don't hesitate to leave a comment below.

Thanks for coming to the Community and have a wonderful rest of your day! Did you ever get an answer to this. It is so frustrating. I too have the same problem. We've been using QB Pro Desktop since, well We have a generic card swiper from Amazon and it's been working well for years. We had a previous one that finally died after a couple years of use.

That link lists how to manually enter a payment, it doesn't list equipment or card readers anywhere. That link is regarding payment processing, not anything on the page about card reader equipment for desktop.

No you are not the only desktop user. We were told by QB that when the new card reader was available they would replace our old one free of charge with the new. So far nothing has been received. Good luck with a card reader for Desktop. I spoke to someone at QB and they said their portable card reader with chip reader would work on the desktop. Then when I received them it would work so I contacted Tech Support and after explaining everything to a nice gentleman in India they finally switched me over to the US Tech Support and I was told it would not work.

So after speaking with 5 Quick Books Representatives to get a return order number I went ahead and purchased the MagTek card reader. However it doesn't have a chip reader. Hello there, Ibew For now, you'll need to get in touch with our QuickBooks Payments Team to help you integrate credit card readers. Just in case you'd love to know more about processing payments for credit card transactions, feel free to check out this link: Process a payment in Merchant Service Center.

I would appreciate if you'd let me know how it goes. Should you have any other questions about QuickBooks Desktop. I'd be pleased to help you out. I don't need to learn how to use the card reader I have been using one for years on Quick Books. We have another work station and I need to know how to connect the new reader on a cloud base system.

How about you give me a direct Phone Number to the correct U. They just ask redundant questions that don't pertain to the issue and once they are done reading off their que card screen I have to explain the issue to 3 more people, and with all the back-ground noise going on when I do speak to them I can't understand or hear their responses. Let's get you to our QuickBooks Desktop Care Team where you can request a callback or chat with them. Let me know how the call goes by leaving a comment below.

I'm always around whenever you need help. The customer service links are all for bluetooth connected devices, and the question here is about USB connected devices which Intuit doesn't seem to actually offer but they won't admit it.

Magtek card swiper connected DIRECTLY with USB will work you can't go through a USB hub, has to have one cord directly connected the swiper and the desktop I keep looking but haven't found a chip reader that connects with USB for desktop use, and the swiper doesn't work on an increasing number of newer card styles unfortunately. Also, these hardware peripherals are only recommended to be plugged directly to a computer without the use of a USB hub or extension.

For any issues you encounter for newer card styles, it would be best to contact our QuickBooks Payments Team. One of them will be able to check your account and provide updates about the card reader. Here's the link: Contact Payments Support. Have a good one. In my experience this is true for Quickbooks Online as well. Hello again, TaxCatSC.

Right now, the device compatibility for the GoPayment using an Android devices running at least OS 4. If you ever have questions related to your QuickBooks, just click the Reply button. I'm more than happy to help. Have a great day! In the process of trying to accept modern credit card payments on a desktop computer.

It includes links to different topics that help you learn about EMV connection. Should you have additional concerns, feel free to message us again. We're always around to help. It has suddenly stopped working.

I have tried unplugging it and plugging it back in, alternate USB ports on my computer, using the reset button in the little paperclip hole, different desktop computer We even had a spare in the office in the event this unit broke, and I have the same issues with it.

Anybody know what's going on? Is this version suddenly no longer compatible with QB desktop? I can still connect to it via the mobile app on my phone. We haven't received any reports regarding the card reader unable to connect to your device, As the title suggests, I am using the card reader with our desktop QuickBooks file.

It had been working just fine up until a week or so ago. I've been fiddling around with it trying to troubleshoot it on my own, with no success. We have a second device on hand because we ordered a spare , and I get the identical problem with it. While I am messing around with this, I have to hand-key all of our credit card payments, and the additional fees are mounting. Please help with this. Thanks for getting back to us, Since you're still having issues with the card reader, I highly recommend contacting our QuickBooks Desktop Team.

They can investigate further what's causing the error to appear even if the computer still recognizes the device. You can also refer to the Support hours and types link to contact us at a time convenient to you. I've also added this article for other troubleshooting steps with connecting your reader: Fix issues with the GoPayment and QuickBooks mobile app card reader.

By clicking "Continue", you will leave the community and be taken to that site instead. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 1. Reply Join the conversation. Best answer December 05, Best Answers. QuickBooks Team.

They sent me a go pay card reader for my phone, but it doesn't work with qb desktop. I would like to find a chip reader - not sure if there is such a thing? Level 2. Not applicable. Let me point you to the right support that can help you with credit card reader compatibility. Here's how: On your QuickBooks account, go to the Help menu.

Click Contact Us. Enter a brief description of your issue, then click Continue. Select Get a callback or Start messaging.